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How Do I Cancel a Payment?
How Do I Cancel a Payment?
Cassie Crail avatar
Written by Cassie Crail
Updated over a week ago

Once you've initiated payment on an invoice there is a short window in which you can cancel and avoid paying your vendor.

Cancel before 5:00pm (et) on day of initiated payment to avoid funds leaving your account:

  1. Click on the invoice Payment Status

  2. Select Cancel Payment

  3. The invoice payment status will go back to Unpaid

Note- transactions over $50,000 tend to have an extra day or so before the funds are pushed to the vendor. To confirm if we can cancel the transaction reach out via the help button or email support@gleancompany.com.

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