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How to Understand Glean's Email Inbox
How to Understand Glean's Email Inbox
Cassie Crail avatar
Written by Cassie Crail
Updated over a year ago

With Glean's email inbox you can easily confirm the status of any invoice sent through the forwarding rule. Read below to understand what each status means:

Processing: The invoice has been received and will appear on the dashboard shortly.

Header Details Processed: Invoice is uploaded to the dashboard and the header

level information has been extracted. Line items will be completed soon.

Fully Processed: This invoice is now complete. Both header level details on line items have been processed.

Rejected: Invoice has been rejected

Either for Duplication

Or it's Not a PDF (to reprocess download and save as PDF)

Archive Functionality


Don't want your invoice inbox to be super cluttered? See below on how to archive historical emails.

  1. Go to the invoice inbox tab within your dashboard.

  2. Click on the checkbox next to the email you'd like to have archived. If you select "archived" this will move this to the archived folder. Alternatively, you can select the checkbox next to "received" to do this in bulk.

  3. You will be able to review all archived emails in the "archived" folder. Note that if you ever want to move an email back from archived into the inbox you'd just follow the same process instead clicking "move to inbox"

  4. As a note, the archive functionality is for all users. So if you archive an email, it will move to archived for everyone in your organization.

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